Candidate Privacy Policy
1. Background
We’re Australia’s leading retail drinks and hospitality business. This Policy sets out how we handle personal information when you apply for a job with us.
About Endeavour Group
Endeavour Group Limited (ABN 77 159 767 843) (Endeavour Group) owns and operates drinks retailers and licensed venues across Australia. Our brands include Dan Murphy’s, BWS, Jimmy Brings, Shorty’s Liquor, Langtons, ALH Group and Paragon Wine Estates.
This Policy
When we collect personal information, we are required to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Policy applies to personal information about job applicants that we collect as part of our Australian businesses and operations.
If you wish to understand how we handle your personal information as a customer, please read our Privacy Policy at https://www.endeavourgroup.com.au/privacy-policy.
2. What personal information do we collect?
When you apply for a job with us, we collect the information about you that we need.
We may collect your personal information where you agree and when we reasonably need it to carry out our functions and activities, manage our business, or comply with the law.
We may do this when you submit an application with us or when you sign up for job alerts.
For example, when you apply to work with us, we will collect your name, personal contact details, work history and qualifications, and reference information.
We collect personal information about you either directly from you or from third party service providers or government agencies where appropriate. For example, we work with recruitment agencies that you instructed to provide your application to us, or with service providers or government agencies to collect the results from relevant background and visa checks.
What if you don't want to give us your personal information?
We give people the option of not identifying themselves, where it is lawful and practical.
However, in some cases, if you don't give us your personal information, we may not be able to process your application or communicate with you.
Cookies and web analytics
When you visit our apps and websites, we may use methods such as ‘cookies’ and pixel tracking to collect anonymised information and statistics such as your IP address, general location, and which pages you visit, and to help show you relevant content on our sites and other sites. We may share this information with our advertising partners. You can read more in our Cookies Statement.
3. Why do we collect, use and disclose personal information?
We collect, use and disclose your personal information to carry out our functions and activities, manage our business and comply with the law.
Purposes of collection
We collect your personal information so that we can process and manage your application for employment with us and:
- communicate with you
- manage our relationship with you
- determine your eligibility for employ
- comply with legal obligations
- use your information for statistical and reporting purposes
We may also collect your personal information if you decide to join our talent community or receive job alerts to keep informed of other job opportunities within our business that you might be interested in.
We may also use or disclose your personal information for other purposes that are allowed by law.
Third parties
We partner with other organisations to help us do our work (‘third parties’). These third parties may collect your personal information on our behalf and provide it to us. We may also share your personal information with these third parties. These third parties may include:
- background verification services providers (for verifying your rights to work, criminal history and other relevant information)
- recruitment consultants
- information technology and data storage providers
- partners or related organisations
- research and statistical analysis providers.
When we work with third parties, we require them to handle your personal information safely and in a way that meets Australian privacy laws.
4. Transfer of personal information outside Australia
We sometimes disclose or store personal information outside of Australia. When we do this, we take steps to keep it safe.
In some cases, we may disclose personal information outside Australia – for example, to a third-party technology service provider or partner. When we do this, we require them to handle your personal information safely, and in a way that meets Australian privacy laws.
5. Personal rights
What are your rights?
You have the right to access the personal information that we hold about you as a job applicant, and ask us to update or correct it if it is not accurate.
There are some exceptions to these rights. For example, we can’t give you access to personal information about other people, or if it contains commercially sensitive information.
We’ll agree to your request if it’s reasonable and lawful for us to do so. If we don’t agree, or we only partially agree, we’ll:
- write to you to explain our decision (except if it’s unreasonable to do so), and
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give you information on your options, including how to make a complaint.
- keep a record of your complaint
- write to you within 30 days to acknowledge your complaint
- investigate your complaint (including, for example, gathering the relevant facts, locating and reviewing relevant documents and speaking to relevant individuals), and
- write to you with our final response, including our view on whether we have not complied with this policy or relevant privacy laws, and what we will do to fix the issue.
Is there a fee?
If it will take a long time for us to satisfy your request, we may charge a fee, depending on the complexity and size of your request, to cover the time we spend finding and putting together the personal information you want. If there is a fee, we will let you know how much it will likely be, so you can choose if you want to go ahead.
How long will it take?
We’ll seek to respond to your request within 30 days. We will let you know if we think it will take us more than 30 days to meet your request.
Before we manage your request, we will need to confirm your identity to protect your information.
How can you contact us?
See ‘Contact Us’, below.
6. Complaints
If you’re concerned about how we have handled your personal information, please let us know and we’ll try to fix it.
If you’re not satisfied with how we have handled your complaint, you can contact the Office of the Australian Information Commissioner.
How can you make a privacy complaint?
If you’re concerned about your privacy or how we’ve handled your personal information, you can let us know and we’ll try to fix it (see ‘Contact us’, below).
How do we manage privacy complaints?
We will:
In most cases, we’ll give you a final response within 30 calendar days of receiving your complaint. If we can’t respond in that time, we’ll get in touch to tell you why and work out a new timeframe with you.
What else can you do?
If you’re not satisfied with how we have managed your complaint, you can contact the Office of the Australian Information Commissioner:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Website: www.oaic.gov.au
Complaints form: https://www.oaic.gov.au/privacy/privacy-complaints
7. Contact us
Please contact us if you have any questions or concerns about how we handle your personal information.
Post: Privacy Officer
Endeavour Group Limited
Level 1, 26 Waterloo St
SURRY HILLS NSW 2010
Email: privacy@edg.com.au
Telephone: 1300 780 674
