Business Analyst - Transformation

Calling all experience creators!

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

We’re big, but part of something much bigger. ALH is one of a number of brilliant hospitality businesses like Dan Murphy’s, BWS, and Pinnacle Drinks within the Endeavour Group.

• There’s places to go, so dream big
• A unique opportunity within Australia’s largest hospitality business! 
• 9 Month Fixed Term opportunity.

As the Business Analyst you will play a key role in supporting the successful delivery of this large scale Transformation and inter-linked projects to evolve our gaming system environment by capturing Business Requirements relating to:  

• Optimised game play
• Player Experience / Loyalty
• Intelligence led interventions (RG/AML)
• Identified Play & Cashless
• Operations

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Collaborate with business partners, technology groups, suppliers and customer groups to elicit, analyse, prioritise, validate, document and communicate business requirements, by conducting interviews, workshops and surveys to gather these requirements. 
• Develop detailed Business Process Specifications, Business Requirements and System Functional/Non Functional Specifications that will drive the desired change to business process, system, enhancement/development activities; in accordance with the Business Analysis process framework.
• Analyse and identify improvements to processes and/or systems to meet the needs of the customer and business.
• Contribute to business case preparation, specifically analysis of benefits of proposed solution to deliver ‘desired business outcome’ and associated project costs.
• Develop and maintain appropriately detailed business analysis artefacts and deliverables throughout the lifecycle of a project, ensuring they meet the agreed quality standards and fulfil the project reporting needs to support effective governance and audit requirements.
• Demonstrate ownership through the proactive identification, analysis and remediation of issues that prevent project outputs or business outcomes from being met.
• Contribute to the cultivation of a strong commitment to excellent customer and service delivery.
• Demonstrate excellent communication skills, both verbal and written.
• Apply and adhere to the organisation’s methodologies, tools and standards.
• Proficient in using various applications, including presentation, spreadsheet, and word processing applications to convey complex information in a simplified way.

Now let’s talk about you: 

• Proven experience (3-5 years) as a Business Analyst or similar role, preferably within large scale transformation programs.
• Knowledge of project management methodologies (e.g., PMBOK, Agile).
• Knowledge of business analysis tools and techniques (e.g. JIRA, Confluence).
• Excellent communication, time management, and organisational skills.
• Ability to work well in a team environment and collaborate effectively with others.
• Strong problem-solving and analytical skills.
• Proficient in the use of applications including but not limited to presentation, spreadsheet, and word processing applications.
• Relevant business and/or technology tertiary qualifications, desirable.
• Gaming, AML/CTF, Responsible Gaming experience, desirable
• Exposure to associated solutions e.g. Transaction Monitoring, eKYC, FRT, desirable.
• Business Analysis Certification - CBAP certification or equivalent, desirable.
• Lean Six Sigma - Green Belt Certification or equivalent, desirable.

The benefits are good too! 

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators 

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup 

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
 
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.