Customer Value Manager

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• This is just the start, so dream big!
• Bring your strategic thinking to unlock new opportunities with our suppliers
• Grow your career within the Merchandise & Transformation function

As the Customer Value Manager you’ll effectively partner with the merchandise trading team to deliver value in relation to Pricing and Supplier agreements and, to ensure category strategies are executed inline with the Endeavour Group strategy. 

As an experienced commercial executive, you will use your advanced analytical and influencing skills to proactively drive effective price & promotional setting, and to influence supplier negotiations relating to terms and funding agreements. A true business partnering role, your ability to build relationships across the Endeavour Group business will be critical to your success.

Sound good? Read on.

The role of the Customer Value Manager is made up of 3 key areas - strategic, transformational & value creation, analytical interpretation & planning and communication, influence & team.

Here's a snapshot of the responsibilities: 

• Support the overall pricing strategy development & execution as well as ongoing maintenance for Endeavour Group.
• Support trading teams in the development of category pricing & supplier strategies.
• Continually monitor, understand and predict market shifts in pricing, ensuring competitiveness and optimised commercial performance (eg: understanding seasonal factors).
• Provide analytics on market trends, consumer data and competitive insights to inform decisions
• Support optimised price pack architecture, clashing and promotional programs. Provide recommendations and influence action to achieve strategic objectives.
• Develop detailed analysis and action plans relating to category pricing & promotions, supplier terms and inventory management. You’ll utilise data to regularly review performance with internal and external stakeholders and develop complex models/reports to stimulate revenue strategies. 
• Build and develop strong relationships with both internal stakeholders and external suppliers, partnering, influencing and working collaboratively to drive growth and optimise performance.
• Present to C-Level executives, where you’ll influence to gain alignment on proposals and recommendations.
   

Now let’s talk about you: 

• Relevant, senior commercial experience (8+ years).
• Bachelor’s degree in Business, Finance, Economics, or similar.
• Proven experience detailing with complex pricing models.
• Proven strategy development and implementation experience.
• Proven experience in Joint Business Planning with external partners.
• Ability to work/influence across different departments & functions.
• Strong negotiation/influencing skills.
• Experience working in a matrix structured organisation, Retail experience highly regarded.
• Able to present and communicate complex information to a broad audience.
• Demonstrate simple, structured, accurate and robust outputs.
• Strong data analysis and modelling skills to analyse and summarise high volumes of data from a variety of sources.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup