Head of Responsible Gaming

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Love what you do and leave your mark
• Lead the industry in Responsible Gaming
• Utiilse your expertise in responsbile gaming, leadership & strategy

The Head of Responsible Gaming will be the leading expert in responsible gaming for the business, overseeing and shaping our responsible gaming strategy while delivering on the Group’s ESG commitments. This role is essential in enabling ALH to proactively provide a safer gaming experience to all our guests, reducing harm, building trust and fostering sustainability within our community.

You'll advocate for player welfare and responsible gaming principles, working as a key business partner to Operations to drive our responsible gaming initiatives across the ALH network, participating in broader responsibility oversight across the Endeavour group to drive our responsible gaming goals, and representing ALH and Endeavour in relevant external forums.

Additionally, this role involves developing and overseeing policies, procedures and programs related to responsible gaming, distinct from regulatory compliance. This includes managing  Player Protect frameworks, the FOCAL ALeRT BETTOR system, and other safer gaming initiatives such as Facial Recognition Technology (FRT) and Cashless Gaming. 

Now let’s talk about you: 

• Bachelor’s Degree or higher in applicable field (business, communications, policy, law).
• 10-15 years minimum experience in one or more of the following fields: RSG, public policy, Government Relations and stakeholder management across either governments, bureaucracy, corporate sector or consultancies.
• Proven track record of policy development and agenda setting.
• Proven track record of executive stakeholder relationship development and management.
• Existing network in one or more jurisdictions.
• Hospitality, casinos or gaming policy experience, is desirable.
• Roles within Government in the relevant policy areas, is desirable.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup