Process Excellence & Governance Analyst

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Be uniquely you, come as you are
• Sydney or Melbourne location
• Be the Engine of Enterprise Process Governance

We're looking for a detail-oriented and motivated Process Excellence and Governance Analyst to be a foundational member of our Group Process Excellence team. This is a critical support role focused on building, embedding, and maintaining the frameworks, tools, and systems that define how our entire organization operates.

You won't just follow instructions; you will be the technical and administrative backbone that enables enterprise-wide process governance, working directly with the Head of Group Process Excellence and Process Excellence Owners to drive consistency and accountability.

Sounds good? Read on.

Here is a taster of what you can expect in this role:

Your primary focus is enablement and maintenance, ensuring our governance structures are robust and functional:

• Contribute to the design and development of frameworks, templates, policies, and toolkits that enable enterprise-wide process governance.
• Provide essential administrative and technical support for our core process governance platforms, including SAP Signavio (or similar systems).
• Assist in process discovery, documentation, and refresh activities, working with Analysts and Process Owners to ensure documentation is current and accurate.
• Coordinate and prepare materials for governance forums, workshops, and review meetings, ensuring outcomes are captured and followed up.
• Manage document repositories and ensure all process information remains accurate and consistent.
• Provide day-to-day support to the Head of Group Process Excellence on governance, reporting, and stakeholder engagement activities.

Now let’s talk about you:

The right candidate combines strong organizational skills with a keen technical understanding of process standards in addition to;

Essential Experience:

• Tertiary qualification in Business, Operations, IT, or a related discipline (or equivalent practical work experience).
• Demonstrated capability with industry-standard process modelling frameworks (e.g., BPMN 2.0, BPML, APQC PCF).
• Experience supporting initiatives related to governance, compliance, and risk management frameworks.
• Proficiency in modern collaboration tools (e.g., Google Suites) and process documentation solutions.

Desirable Skills:

• Certification in Lean Six Sigma or an equivalent process improvement methodology.
• Exposure to large-scale corporate environments, especially those undertaking IT-enabled transformations.
• Prior experience in the Retail, FMCG, or Hospitality industries.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup