Workplace Experience Manager

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Be uniquely you, and come as you are!
• Curate and facilitate inspiring events and social activations for our team
• Champion our team and guest experience in our newly opened Richmond Support Office! 

The Workplace Experience Manager is all about being the ultimate champion of team and guest experience within the lively Richmond Support Office, where we're on a mission to create a seriously sociable future. Your main gig is to create that extra touch of excitement while staying true to our purpose. 

You'll be behind the scenes, conjuring up the perfect mix of processes and leading experiences that leave our team buzzing with joy and creating a workplace environment for our team to do their best work. With your creative mojo, you'll understand and bring our employee value proposition to life.

Sounds good? Read on.

Here’s a snapshot of the responsibilities, the Workplace Experience Manager is responsible for a variety of activities - split across the following:

Team Experience & Events

• Create, manage and facilitate inspiring events and social activations within the Support Office that amplify our purpose 
• Connect our Melbourne teams across Endeavour, in partnership with our Melbourne Social Crew
• Plan and coordinate our new team onboarding experience; creating a welcome that delivers on our employee value proposition

Team & Guest Services

• Be a first point of contact to support our team and guests
• Manage and optimize critical guest and team services including mail, deliveries, stationary, social space requirements (coffee, consumables) etc.

Stakeholder Management and Budgeting

• Partner with the Facilities Manager and IT services team, working together to endeavour for better in improving systems and processes to enhance team experience
• Support the development of annual budget submissions for the Support Office 

Now let’s talk about you: 

• You’ll bring to the role your infectious people-first attitude, positive energy and can-do spirit, creating a collaborative and enjoyable work atmosphere.
• Excellent communication skills and proven ability to collaborate seamlessly with teams at all levels is key.
• Confidence to communicate at Board level and across all levels of the organisation.
• Experience in hospitality, events or customer service roles; to lead effective events for our team members in the Richmond Support Office. 
• Exceptional attention to detail and ability to follow through with incoming tasks and jobs that drive team experience
• A pragmatic problem solver who can diagnose issues, find creative solutions and find ongoing opportunities to streamline  
• Demonstrate ability in setting priorities, managing multiple commitments, planning and organising tasks
• You’ll be proactive in nature, showing initiative and forethought in your actions.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup