Business Improvement Lead

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Be uniquely you, come as you are.

As the Business Improvement Lead, you will report to the Program Manager of Retail Operations Improvement within Simpler for Stores.  You will be responsible for delivering sustainable value and leading end to end business, operation and process diagnostics across our Endeavour Drinks business which will include finding ways to optimise and uplift process capability and providing a roadmap for business improvement and workforce development.

Sound good? Read on.

Here is a taste of what you can expect in this role

• Supporting the the Endeavour Group’s Retail Businesses BWS and Dan Murphy’s 1650+ venues to evolve their operational and strategic practices 
• Challenge current ways of working and review our ways of working, business rules and End to End process within our Venues
• Support the delivery of process change that challenges the cost of doing business, by identifying and valuing opportunities for improvement. This includes effectively collaborating with a broad range of key business stakeholders to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
• Working closely as part of a cross function Program team to identify opportunities, validate and rollout across our 350+ venues nationwide.
• Working closely and collaborating with other Lean Six Sigma practitioners and SMEs to cross pollinate on process findings.
• Identify opportunities to optimise processes applying best practices and solution recommendations (process, people, technology) to improve performance and productivity.
• Support in the build and delivery of project pipeline (3-5 years) contributing to the bottom line business benefits
• Working as a part of the project team to present findings to the steering committee at a senior management level, develop and manage regular progress status reports.
   

Now let’s talk about you

• 2-5 years of experience across Business/Process Improvement within an operational environment. Experience as a Lean Six Sigma Leader with a record of practicing and implementing significant changes delivering quantified results is also desirable
• Experience as working part of a cross functional Project team working with business operators, subject matter experts and strategic leaders
• Thought leadership driving  culture changes in an Operational environment
• Demonstrated experience using leading related change methodologies and management disciplines (e.g. Customer Journey Mapping, ISO, TQM and/or similar)
• Project Management Skills , PMP or Prince 2 certification will be a plus
• Graduate, bachelor degree as a minimum
• Strong coaching skills
• Good business acumen and horizontal collaboration capability
• Must have or willing to obtain RSA & RCG
• Travel interstate and within state

Please note: Our Support Office will be closed over Christmas/New Year and many of our employees will be on a well-deserved holiday.  Because of this, we will respond to your application after the 8th January 2024 and intend to invite successful applicants to meet us for an interview between the weeks commencing 15th January 2024 and 29th January 2024.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup