Business Process Improvement Lead

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Be uniquely you, come as you are
• Love what you do and leave your mark]
• 24 months Fixed Term Contract Opportunity

Are you an experience process improvement lead with a passion for retail operations and a track record of driving significant, measurable change? Endeavour Drinks is seeking a dynamic Business Process Improvement Lead to join our Simpler for Stores program and deliver sustainable value across our extensive retail network (Dan Murphy's, BWS, and Langtons).

This is a high-impact role where your expertise in process diagnostics, strategic thinking, and implementation will directly shape the future efficiency and profitability of one of Australia's leading retail groups.

Sound good? Read on.

Here is a taster of what you can expect in this role:

We are specifically looking for candidates who possess the following essential experience:

• Consulting Expertise: 4-7 years of experience in a Management Consulting firm AND/OR leading Business/Process Improvement within a large operational environment.
• Industry Focus: Proven experience in at least two of the following fields: Retail, Logistics, Supply Chain, Warehousing, Hospitality, FMCG, or Manufacturing.

Reporting to the Program Manager of Retail Operations Improvement, you will be responsible for leading end-to-end business, operation, and process diagnostics to achieve significant optimisation and uplift process capability.

• Identify Opportunities: Pinpoint and quantify value creation/optimisation opportunities across our core businesses (Dan Murphy's, BWS, Langtons, and supporting functions like Ops, Risk, Safety).
• Develop Solutions: Review current processes, define core business problems, and develop early hypotheses validated through data analysis and in-store observation.
• Build the Case: Develop rigorous business cases and implementation plans supported by analytical modelling and data-driven recommendations.
• Design & Implement: Design and implement new operating models encompassing people, process, and technology to ensure sustained improvement.
• Lead Change: Support the delivery of complex transformation projects and drive the implementation of changes that significantly challenge the cost of doing business.
• Communicate & Influence: Prepare and present findings for senior management and steering committees, effectively collaborating with a broad range of operational and strategic stakeholders.

Now let’s talk about you: 

Beyond your core consulting and industry background, you must demonstrate:

• 4-7 years of experience in a Management Consulting firm AND/OR leading Business/Process Improvement within a large operational environment.
• Proven experience in at least two of the following fields: Retail, Logistics, Supply Chain, Warehousing, Hospitality, FMCG, or Manufacturing.
• Expertise in using structured approaches to define and solve complex business problems.
• Exceptional ability to conduct detailed assessments, including deep data analysis, synthesising findings into clear, digestible outputs (reports, presentations).
• Highly effective written and verbal communication skills, with proven ability to build strong stakeholder relationships and facilitate cross-functional workshops.
• Strong proficiency in Google Sheets/Excel and Google Slides/PowerPoint.
• Experience working as part of a cross-functional project team with operators, subject matter experts, and strategic leaders.

Desirable 

• Project Certifications (e.g., Lean Six Sigma, PMP, Agile).
• Experience in Cost-out/Value Creation projects.
• Early career experience in a retail or hospitality front-line position.
• Knowledge of SQL, Python, Power BI, or other analytical coding languages.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks, Langtons and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup