Continuous Improvement Manager - Last Mile

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• Love what you do and leave your mark
• Lead optimisation initiatives across our Last Mile operations
• 12 month contract based in Melbourne or Sydney

As a Continuous Improvement Manager your role will be to define & document improvements and implement operational optimisation initiatives across Endeavour Group’s Last Mile operation. 

In this role you will work closely with multiple cross-functional teams, including Endeavour Delivery, Tech, Finance and Customer Service, to refine our processes and accelerate best practices across Endeavour.

You will monitor the progress of these initiatives and report any risks to Senior Management while maintaining highest quality standards. You will build strong relationships with various stakeholders based on trust to ensure sustainable implementation across the network.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• You will lead the design, development and implementation of business improvement solutions with the main focus being reducing delivery delays, improving operational efficiency and improving delivery customer ETA certainty.
• You will use existing project governance to enable transparent and efficient initiative delivery 
• You will successfully integrate people & technology based on best practice order fulfilment processes while adhering to relevant safety standards
• You have excellent communication skills to lead the change management plan and create effective project communication plans
• You will demonstrate your strong problem solving skills supporting our teams to identify and implement operational improvements and standards uniformly across all our teams
• You will work closely with the project leaders of other streams to ensure interdependencies are understood and any challenges addressed
• You will take learnings and successes from the proof of concept (POC) phase and implement and scale them into the broader business.
• You will lead continuous improvement in conjunction with peers and the wider Supply Chain team

Now let’s talk about you: 

• 4+ years experience working in process improvement and implementation with Lean/ Six Sigma [Green Belt]
• Proven experience delivering complex improvement projects, ideally in the Supply Chain/Logistics field
• Previous experience in implementing customer fulfilment or manufacturing is desirable
• Strong Stakeholder Management skills
• Ability to build relationships with multiple stakeholders in complex organisations
• A demonstrated ability to  communicate effectively with all levels of team and management
• Exposure to the liquor/retail/e-com industry being highly valued

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup