Senior Manager - Network and Infrastructure Tech Transformation

• Senior Manager - Network and Infrastructure Tech Transformation 
• Permanent Role, based in Sydney, Hybrid working pattern
• ASAP Start

Let’s create a more sociable future together.  

Endeavour Group is Australiaʼs largest retail drinks network under the Dan Murphyʼs and BWS brands. We also run the country's largest portfolio of licensed hotels. Endeavour Group demerged from Woolworths in 2021 and as part of the transition is taking the opportunity to transform how we operate as an independent business and establish supporting technology.

Be uniquely you, come as you are
Bring your passion and feel the energy

Purpose of role:

The Head of Network and Infrastructure Transformation is a pivotal, senior technical leadership role responsible for defining and executing the strategic roadmap for the organisationʼs core network and infrastructure environments, with a specific focus on the strategic uplift of Endeavourʼs 1,750 stores and 360 hotels. This role requires a hands-on technical expert who will not only lead strategy but will be deeply embedded in the delivery of complex, large-scale transformation programs, ensuring platforms are secure, resilient, and aligned with future business growth and digital initiatives.

Sound good? Read on.

Here is a taster of what you can expect in this role:

1. Strategy and Vision

● Define, own, and continually refine the end-to-end network and infrastructure strategy across the Dan Murphy's/BWS stores and ALH hotels environment.

● Translate business objectives into a tangible, multi-year infrastructure and network transformation program, coordinating with architecture, driving the service delivery model, investment planning, and program delivery.

● Drive standardisation and innovation, including the adoption of automation and modern networking solutions, to improve service efficiency and scalability.

● Develop and maintain an Innovation Lab to test emerging technologies across the Stores and Hotels operations (including Point of Sale, Retail media, Electronic Shelf Labeling, Customer Loyalty solutions, CCTV, FRT, and many others)

2. Transformation and Delivery Leadership

● Serve as the technical lead and decision-maker throughout the transformation lifecycle, providing technical leadership and direction to support the delivery of new and enhanced infrastructure.

● Oversee the entire delivery of complex, large-scale infrastructure projects, migrations, and upgrades, ensuring they are completed on schedule, within budget, and to quality standards.

● Lead the management of infrastructure transition processes to ensure the seamless deployment and integration of new technologies with existing systems.

● Partner closely with Programme and Project Managers to manage, Architects, and mitigate technical delivery risks and dependencies across all infrastructure workstreams.

3. Operational Excellence and Governance

● Deliver the strategy for network and infrastructure services, ensuring high availability, cost effectiveness, performance, and security across all platforms.

● Manage program and operational budgets, contracts, and vendor performance, focusing on cost-effectiveness, delivery, and service quality.

● Establish and implement technical policies, procedures, and standards to ensure compliance with IT security, audit, and regulatory requirements.

4. People and Stakeholder Management

● Lead, mentor, and develop team members, fostering a high-performance, expert-level technical culture.

● Manage cross-functional collaboration and communication with senior leadership, business units, and other IT departments (e.g., Security, Application teams, Business operations, Formats) to align infrastructure capabilities with organisational goals.

● Act as the primary point of escalation for major technical incidents and complex infrastructure-related issues.

Now let’s talk about you: 

Leadership:

● Drives performance and outcomes

● Inspires and builds diverse teams and future leaders

● Creates a culture of trust, inclusion and collaboration

● Demonstrates humility, vulnerability and celebrates others

● Ability to build relationships with multiple stakeholders in complex organisations

● Leads through ambiguity

Competency:

Able to articulate vision and enable transformation

● Ability to think critically - now and into the future

● Strong commercial acumen and understanding of retail fundamentals

● Adaptable and effective in complex and ambiguous environments

● Ability to translate customer data and insights into meaningful and relevant action

Experience & Achievements:

● Experience in managing in a disrupted environment

● Technology and digital experience

● Experience in adjacent industries

● Created and operated in Customer Centric environment

● Created sustainable commercial value with proven P&L management

Qualifications:

Essential:

● 10+ years of progressive experience in IT across Network/Data Centre/Infrastructure, with a proven track record in a senior technical delivery and leadership capacity.

● Deep Technical Expertise in core enterprise technologies, including networks (LAN/WAN, SD/WAN, Routing, Switching, Firewalls), servers, virtualisation, and modern cloud platforms (IaaS, PaaS).

● Proven ability to manage large-scale technology transformations and large operational budgets.

● Strong understanding of project management principles (Agile, Waterfall) and IT Service Management (ITIL).

● Excellent communication, negotiation, and stakeholder management skills, with the ability to convey complex technical information to non-technical executive audiences.

● Understanding of the retail environment, and ability to identify process improvement opportunities.

● Exhibits excellent planning, problem-solving, and analytical skills, with the ability to work through complex  issues and guide others towards solutions.

● Excellent people management skills and coaching skills, providing visible leadership to inspire, motivate, and direct their team.

Desirable:

● Relevant industry certifications (e.g., CCNP/CCIE, Cloud certifications, ITIL) are desirable.

● Prior leadership experience in a complex, matrixed environment.  issues and guide others towards solutions.

● Excellent people management skills and coaching skills, providing visible leadership to inspire, motivate, and direct their team.

Key External Partners:

● Technology Vendors (e.g. Cisco, Microsoft, TCS, Fujitsu, System Squared, etc)

● Network carriers - NBN, Telstra, iSeek

● Cabling and infrastructure suppliers

● Staff augmentation providers

● Logistics providers

● Gartner and IT strategy service providers

The benefits are good too! 

We offer flexible working in every sense. 

An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs

Monthly meeting-free days 

Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing

Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Info:

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup