Client Manager (Private) | Langtons

Langton’s is a luxury lifestyle brand and the fine wine market leader in Australia. 

Established in Melbourne in 1988 as a specialist wine auction house, Langton’s has evolved to encompass digital auctions and retail, a wine broking service, and a private wine exchange. Working with an extensive network of winemakers, negociants and importers, Langton’s offers unparalleled access to the world of fine wine to our network of clients and customers supplying some of the finest private cellars in Australia.  

We are proud to be part of the Endeavour Group – Australia's leading retail drinks and hospitality business united around the common purpose of ‘creating a more sociable future together.’

• Bring your passion and feel the energy!
• A hybrid opportunity based in Sydney.
• Access to the most sought after wines in the world, exclusive events and tastings! 

As a Private Client Manager with LANGTONS you will; use your passion for wine to deliver a seamless and luxury customer experience to our database of highly engaged clients, whilst actively building new business opportunities. 

With access to the most sought after wines in the world you will cultivate and maintain client relationships whilst delivering and exceeding sale targets.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Provide exceptional customer service and support throughout the sales process.
• Collaborate for success with the sales team, sales team leaders and key LANGTONS stakeholders to execute and achieve strategic goals.
• Identify and target high net worth individuals, collectors, and wine enthusiasts as potential clients and new sales opportunities through outbound calls, emails, and other outreach methods to meet new business targets.
• Maintain administrative activities including accurate and high quality CRM records of client interactions that adhere to our privacy guidelines. 
• Offer guidance to clients on wine storage, cellar management, and investment objectives.
• Remain informed and up to date on industry trends and market activity.
• Be an active representative at all required LANGTONS events.

Now let’s talk about you: 

To be successful in this role, you will reflect the Endeavour Values and Ways of Working to be Real, Inclusive and Responsible, Working With Spirit, as a Team Player and Always Endeavouring for Better. 

• A passion for fine wine and luxury experiences, with a customer first mentality  
• Have strong phone sales experience and skills, with a track record of achieving targets.
• Strong knowledge of fine wines with Wine & Spirit Education Trust Level II & III or equivalent qualification or the desire to complete them.
• Have exceptional presentation skills and the ability to present in front of a group of high net worth individuals.
• Charismatic and confident communicator, calm under pressure with the ability to easily pivot in a fast paced sales environment.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup